Online document submission encouraged during this time
CTPF is committed to doing our part to stop the spread of COVID-19. For the health, safety, and wellbeing of all CTPF Members, the Fund continues to deliver all member services remotely.
The physical office remains closed to all but essential employees whose duties cannot be performed offsite. Currently, members should anticipate at minimum a two-week delay in the processing of documents sent via U.S. mail. CTPF strongly encourages all members to submit benefit applications, forms, and documents by fax 312.641.7185 or email an attachment (.pdf or .jpg format) to imaging@ctpf.org to ensure prompt processing.
Our Member Services counselors are taking calls in "real time" during normal business hours. In-person services and counseling are suspended until it is safe to resume these operations. Please contact Member Services at 312.641.4464 to speak to an agent or to schedule a teleconference or video counseling appointment.