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CTPF 2027 MEDICARE HEALTH INSURANCE HANDBOOK
Contact Information
MEDICARE ELIGIBLE HEALTH INSURANCE PLANS
GROUP NUMBER
PHONE NUMBERS
UnitedHealthcare Group Medicare 
Advantage PPO with Express Scripts
by Evernorth Health Services® (PDP) for CTPF
retiree.uhc.com/ctpf
www.Express-Scripts.com/medd/ctpf
UnitedHealthcare
 12830
Express Scripts
CTPFRX
1-866-572-9396 Customer Service
1-800-453-8440 Behavioral Health
1-877-365-7949 NurseLine
1-800-864-1416
1-800-716-3231 TTY/TDD
AARP® Medicare Supplement Insurance Plan F 
(UnitedHealthcare) with Express Scripts 
by Evernorth Health Services® (PDP) for CTPF
www.medicare.uhc.com 
www.Express-Scripts.com/medd/ctpf 
UnitedHealthcare 
1089
Express Scripts 
CTPFRX 
1-800-392-7537 Customer Service
1-888-543-5630 NurseLine
1-800-864-1416
1-800-716-3231 TTY/TDD
Humana Group Medicare HMO 
with Part D Pharmacy
www.humana.com
Humana
303611
1-866-396-8810 Customer Care
Cigna Surround Group Supplement Plan 
(Mirrors Plan G) with Express Scripts by 
Evernorth Health Services® (PDP) for CTPF   
www.myCigna.com
www.Express-Scripts.com/medd/ctpf
Cigna 
3345704
Express Scripts 
CTPFRX 
1-800-244-6224 Customer Service
1-866-576-8773 NurseLine/Health  
                           Information Line
1-800-864-1416 
1-800-716-3231 TTY/TDD   
DENTAL INSURANCE PLAN PROVIDER
Retired Teachers Association of Chicago  www.rtac.org
1-312-750-1522 
OTHER IMPORTANT NUMBERS
Centers for Medicare and Medicaid Services (CMS) www.medicare.gov
1-800-MEDICARE (1-800-633-4227)
Illinois Senior Health Insurance Program (SHIP) www.state.il.us/AGING/SHIP
1-800-548-9034
Social Security Administration www.socialsecurity.gov
1-800-772-1213
CTPF CONTACT INFORMATION
Chicago Teachers’ Pension Fund*  |  425 S. Financial Place | Suite 1400  | Chicago, Illinois 60605-1000
1-312-641-4464  |  1-312-641-7185 fax  | www.ctpf.org  | memberservices@ctpf.org
Office Hours: 8:00 a.m. – 5:00 p.m. | Monday – Friday   
Follow Us: Facebook | X | LinkedIn | Search: Chicago Teachers’ Pension Fund
*Email or Fax Preferred: We encourage members to submit forms by fax or email if possible, as U.S. Mail processing may 
be delayed. Send forms and documents by fax to 1-312-641-7185 or email an attachment (.pdf or .jpg format) 
  to imaging@ctpf.org.

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